Vikash Eco Resorts Policy

Check-in Policy

• The primary guest must be at least 18 years of age to be able to check into The Garuda.
• The usual standard check-in time is 12:00 PM.
• The usual standard checkout time is 9:00 AM.
• It is mandatory for all guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at Garuda. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Note that PAN card is not acceptable. Without an original copy of a valid ID, you will not be allowed to check-in.
• After reaching The Houseboat, if you face any difficulty in check-in and, it will be resolved by the Booking helpdesk (7008988690), you are requested to contact immediately.

Privacy Policy

• Vikash Eco Resorts welcomes you to its website(www.vikashecoresorts.com) and looks forward to a meaningful interaction with you. Vikash Eco Resorts respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.
• Vikash Eco Resorts assures you that your personal information shall not be used/disclosed by it, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.
• Vikash Eco Resorts collects personal information only when it is required for business purposes.
• Vikash Eco Resorts reserves its rights to collect, analyse and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its holding company as a general business practice.
• In the course of its business Vikash Eco Resorts may hold on-line contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its holding company as a general business practice.
• If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact VIKASH ECO RESORTS at info@vikashecoresorts.com.

Cruise Terms & Conditions

• Guest safety is our highest priority. Cruising is strictly subject to weather and lake conditions.
• In the event of unfavorable weather, natural calamities, or government restrictions, cruising may be curtailed, delayed, or cancelled without prior notice at the discretion of the management.
• In such circumstances, no refund, reschedule, or compensation will be applicable, as cruising is included within the overall package cost. Guests can continue to enjoy their stay and other on-board facilities.

Other Terms & Conditions

• Only food and beverage items provided by Vikash Eco Resorts are to be consumed on the houseboat premises.
• No food and/or beverages will be permitted from outside.
• Outside foot-wears are strictly not allowed to use in the houseboat, a footwear bag will be given to keep your personal foot-wears in your respected rooms.
• Reusable footwear will be provided to all tourists.
• The tourists have to inform if they have any medical conditions which might arise during the travel.
• Pan masala (gutka), Smoking and other chewing items are strictly prohibited.
• The client is liable for any damage caused to Using property or equipment by the client or the client’s guest visiting them.
• No prohibited articles, flammable articles, or commercial goods are allowed to be stored inside the room.
• Professional photography & videography such as Pre-Wedding Shoot, Model Photography, Music Album, Film shooting etc. are not allowed without prior permission from the Vikash Eco Resorts management.
• No unlawful behavior is permitted.
• Cooking or any ignition is not allowed in the room.
• The Vikash Eco Resorts reserves the right of admission.
• Management does not take responsibility for valuables left in room.
• Pets are not allowed.

Management Rights:

The Vikash Eco Resorts management reserves for itself the absolute right of admission to any person in the Houseboat premises and to request any guest to vacate his or her room at any moment without any previous notice and without assigning any reason whatsoever. The guest shall be bound to vacate when requested to do so. In default, the management will be entitled to remove the luggage and belongings of the visitor from the room occupied by him or her - with a three-member committee in attendance - and lock the room or rent the room to another guest. This will only happen if the management finds the tourist is not in a good behaviour, medical conditions or not going with the disciplinary law of the board. Here, the management has full right to depot the tourist to the yard.

If the management finds that the tourist activities are not fit for other tourist or for himself looking into the safety reasons it has a right to restrict. Guests may not move furnishings or interfere with the electrical network or any other installations in the rooms or on the premises of the Garuda without the consent of the Vikash Eco Resorts management. If any malfunction is discovered during your stay, please report this to the reception and we will repair this as soon as possible.

The bar and restaurant & Lobby area are available for receiving visitors. The rooms cannot be used by more persons than originally booked, if more persons are admitted they will be charged accordingly. If the guest becomes ill or injured, the Vikash Eco Resorts can help with the provision of medical assistance or, as the case may be, to arrange for the guest to be taken to hospital, all at the guest's expense.
The use of WIFI is Complimentary where we have WIFI but in specified locations.

Note: Rack Rate, Special Rate & Taxes can change without any prior notice.

Cancellation / Reschedule Policy